Frequently Asked Questions
Everything you need to know about our premium optics and electronics.
What is the standard shipping time for my order?
Orders are typically processed within 24-48 hours. Standard domestic shipping takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.
Do Samyang lenses come with a manufacturer warranty?
Yes, all our lenses and electronic accessories include a 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
What is your return policy for electronic equipment?
We offer a 30-day return policy. Items must be in their original packaging with all accessories included. Please note that opened software or products with visible wear may be subject to a restocking fee.
Are Samyang lenses compatible with my mirrorless camera?
We offer a wide range of mounts including Sony E, Canon RF, Fujifilm X, and Nikon Z. Please check the specific product specifications page to ensure compatibility with your camera model.
How do I update the firmware on my Samyang lens?
Firmware updates can be performed using the Samyang Lens Station. Simply connect your lens to your computer via the Lens Station and use our dedicated software to download the latest enhancements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure financing options like Klarna and Affirm for eligible purchases.